Automated Liquid Handling Service Plans

Scientist in Lab

Automated Liquid Handling Service Plans

Service plans to meet your lab's unique needs

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WARRANTY PERIOD POST-WARRANTY PERIOD
Warranty Start-Up Care Prevention Plus Protective
Customer Preferred Service Option
Comprehensive
Certified Parts & Labor
 
 
20% Off
 
 
Travel Expenses
 
 
20% Off
 
 
Annual Preventive Maintenance
 
 
 
 
Priority Onsite Response Time1
 
 
 
Remote Technical Support
 
 
 
 
 
Software & Engineering Updates2
 
20% Off
 
 
Annual Basic Operator Training3
 
20% Off
 
 
Accidental Damage Occurrence4 50% off 50% off
BeckmanConnect Remote Connectivity5
 
 
 
 
 
IQ/OQ Services
 
 
 
MyBeckman Learning eLearning Subscription6
 
 
 
 
 
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  Included


  Available for purchase

 

  1. Contact your local service representative for response times.
  2. Reliability updates include hardware, software and instrument modifications to recommended levels.
  3. Basic operator training performed at your facility by a Beckman Coulter field service engineer.
  4. Accidental damage to the instrument(s) that affects its functionality. Repair services for accidental damage are reduced by 50%.
  5. Contact your Beckman Coulter sales or service representative for more information on features and eligible instruments.
  6. Includes access to the MyBeckman Learning platform and the option to enroll in all free eLearning courses as well as the option to purchase instructor-led courses for the duration of your service plan.

BeckmanConnect Remote Service

BeckmanConnect remote service provides ample benefits, streamlining our quality service by allowing our technicians to diagnose and troubleshoot issues in real-time, keeping your instruments in top shape, and maximizing uptime and performance.

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Qualification Services

To help meet regulatory requirements, our certified service engineers are extensively trained in Installation Qualification and Operational Qualification (IQ/OQ) procedures and protocols.

  • Qualified installation services
  • Requalification services
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Get in Touch

Keeping your research moving forward is our top priority. Reach out today to efficiently schedule service or find an answer to your question.

Contact Service

Have a question or need to schedule service? Call us today at +49 800 001 0718.

Technical Support

Need technical support? Send an inquiry.

Request for Quote

Contact us to renew or request a service plan.