Automated Liquid Handling Service Plans
Automated Liquid Handling Service Plans
Service plans to meet your lab's unique needs
Choose a Plan Contact SupportChoose the plan that's right for you
| WARRANTY PERIOD | POST-WARRANTY PERIOD - ONSITE | |||||||
|---|---|---|---|---|---|---|---|---|
| Plan Benefits | Welcome Package | Start-Up Care | Warranty | Comprehensive | Protective
|
Extended Care | Prevention Plus | |
| Certified Parts | 20% off | |||||||
| Labor & Travel Expenses | 20% off | |||||||
| BeckmanConnect Remote Connectivity1 | ||||||||
| Remote Technical Support | ||||||||
| Software & Engineering Updates2 | 20% off | |||||||
| Annual Basic Operator Training3 | 20% off | |||||||
| Priority Response Time4 | ||||||||
| Annual Preventive Maintenance | ||||||||
| One-Time Relocation | ||||||||
| MyBeckman Learning eLearning Subscriptions5 | ||||||||
| Installation | ||||||||
| Rotor Service Coverage | ||||||||
| Accidental Damage Occurance6 | 50% off | 50% off | 50% off | |||||
| IQ/OQ Services | ||||||||
Included
Available for purchase
- Contact your Beckman Coulter sales or service representative for more information on features and eligible instruments.
- Reliability updates include hardware, software and instrument modifications to recommended levels.
- Basic operator training performed at your facility by a Beckman Coulter field service engineer.
- Contact your local service representative for response times.
- Includes access to the MyBeckman Learning platform and the option to enroll in all free eLearning courses as well as the option to purchase instructor-led courses for the duration of your service plan. Contact your Beckman Coulter sales or service representative for eligible instruments.
- Accidental damage to the instrument(s) that affects its functionality. Repair services for accidental damage are reduced by 50%.
Working in academia? Let's talk about our AcademiCare service plan.
BeckmanConnect Remote Service
When your instrument is linked to BeckmanConnect remote support, our highly trained service specialists can securely access your workstation and fix issues remotely in real time.
Learn MoreQualification Services
Our certified service engineers deliver Installation and Operational Qualification (IQ/OQ) to help meet regulatory requirements. IQ confirms proper delivery, installation, and configuration, while OQ verifies that each system component performs reliably within specified operating ranges.
Learn MoreGet in Touch
Keeping your research moving forward is our top priority. Reach out today to efficiently schedule service or find an answer to your question.
Have a question or need to schedule service? Call us today.
Need technical support? Submit an inquiry.
Contact us to renew or request a service plan.
