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Particle Counting Service Plans

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Warranty Start-Up Care On-Site Calibration Services On-Site Protective Care
Customer Preferred Service Option
On-Site Comprehensive Care Bench Calibration Services5 Bench Protective Care5 Bench Comprehensive Care5
Labor and Travel for Repair
20% Off
20% Off
Certified Parts for Repair
20% Off
20% Off
Annual Calibration
Second Annual Calibration
Priority Onsite Response Time1
Remote Technical Support
Software & Engineering Updates2
20% Off
20% Off
Annual Operator Readiness Training3
Full ISO-21501-4 Calibration Service
Installation Qualification
Operational Qualification
Accidental Damage Coverage4 50% off 50% off 50% off
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optional at additional charge

  1. Contact your local service representative for response times.
  2. Includes modification types 1 & 2. Reliability updates include hardware, software and instrument modifications to recommended levels.
  3. Training performed at your facility by a Beckman Coulter field service engineer.
  4. Accidental damage to the instrument(s) that affects its functionality. Repair services for accidental damage are reduced by 50% including 50% on product replacement if deemed necessary.
  5. Services performed at certified Beckman Coulter Service Center. Cost for instrument return following calibration included in service fee.

BeckmanConnect Remote Service

BeckmanConnect remote service provides ample benefits, streamlining our quality service by allowing our technicians to diagnose and troubleshoot issues in real-time, keeping your instruments in top shape, and maximizing uptime and performance.

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Qualification Services

To help meet regulatory requirements, our certified service engineers are extensively trained in Installation Qualification and Operational Qualification (IQ/OQ) procedures and protocols.

  • Qualified installation services
  • Requalification services
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Keeping your research moving forward is our top priority. Reach out today to efficiently schedule service or find an answer to your question.

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Have a question or need to schedule service? Call us today at +49 800 001 0718.

Technical Support

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