Optimize your uptime with proactive maintenance and priority response
We aim to keep your Cell Viability Analyzers, Counters and Sizers, as well as Particle Size Analyzers, working as expected every time you turn them on - from proactive preventive maintenance and calibration to priority remote support and on-site repair.
Choose the plan that's right for you:

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*Plans may vary by region. Contact your local service team for details
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Additional services to consider:
Qualification Services
To help meet regulatory requirements, our certified service engineers are extensively trained in Installation Qualification and Operational Qualification (IQ/OQ) procedures and protocols.
- Qualified installation services
- Requalification services
Training
Whether you're a new or experienced lab professional, we offer a variety of training courses to fit your needs. Our expert trainers blend years of lab experience with advanced learning techniques to deliver training designed to strengthen your abilities and enable your research.
Get More InfoCompare plans:
Beckman Coulter Service Plans | ||||||
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WARRANTY PERIOD | POST-WARRANTY PERIOD | |||||
Plan Benefits | Warranty | Start-Up Care Premium Services |
Prevention Plus |
Protective
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Comprehensive | |
Certified parts, labor |
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20% Off |
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Travel expenses1 |
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20% Off |
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Annual preventive maintenance | 1 PM | 1 PM | 1 PM | 1 PM | ||
Annual health check2 |
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Onsite response time guarantee3 | 2 DAYS | 3 DAYS | 2 DAYS | |||
Remote technical support |
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Software & Engineering updates4 |
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20% Off |
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Annual basic operator training5 |
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20% Off |
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Operational qualification (OQ) | AVAILABLE | AVAILABLE | AVAILABLE | |||
Application Support6 | AVAILABLE | AVAILABLE | AVAILABLE | AVAILABLE |
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BeckmanConnect Remote Connectivity7 |
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Relocation support |
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- Within 100 miles of a Beckman Coulter Service hub.
- Proactive service check performed by a Beckman Coulter field service engineer to address any system or service performance issues.
- Priority response guaranteed. Contact your local service representative for guaranteed response times based on your location.
- Reliability updates include hardware, software and instrument modifications to recommended levels.
- Services performed at your facility by a Beckman Coulter field service engineer.
- Beckman Coulter application scientist will provide basic onsite support, at customer request. Advanced application support packages available. Contact your Beckman Coulter sales representative for more information.
- Contact your Beckman Coulter sales or service representative for more information on features and eligible instruments.